Term & Conditions

Tickets are NON-REFUNDABLE, NON-TRANSFERABLE, NON EXCHANGEABLE, NON- REDEEMABLE FOR CASH AND NON-REPLACEABLE if lost or stolen, and will be void if altered.

Child tickets are based on height (between 90 cm and 137 cm) and if the height of the child found to be above 137 cm during entry time, it should be upgraded to an adult ticket by paying the difference amount.

Smoking and consumption of alcohol and drugs are not permitted inside the park.

The management reserves the right to close any ride at any time for safety/technical reasons.

The management will not be responsible for any personal loss or damage of customer belongings.

Duration of each show is 1 hour with 45 minutes snow play. Re-entry not allowed.

Snow is slippery in nature, so be careful about your footsteps.

Jackets with hood, boots and gloves will be provided with each entry which are to be returned. Socks are compulsory to enter the snow storm. Socks are available for sale.

Pregnant women, epileptic, allergic and heart patients are not advisable inside.

Entry for children below 3 years are not advisable. Children up to 5 years should wear helmet.

Children up to 10 years must be accompanied by an adult.

Mobile phones and cameras are not recommended in the minus 10 degree Celsius as they may get spoiled.

Lockers are available at snow storm on rental basis. Guests are responsible for the safety of the keys.

Outside food and beverages are not allowed in the park.

Any purposeful act to damage the environment, surroundings or assets will be penalized according to the management discretion.

Management reserves the right to cancel any session due to unforeseen circumstances. The management shall not be liable for any loss/damage arising with such suspension.

Your safety is our priority. Please ensure your cooperation and help us to deliver you with the best possible services.

The payment to be made in cash at the coffee shop, inside snowstorm.